Return and refund policy

We want you to shop with confidence. If for any reason you are not satisfied with your purchase, we’re here to help.

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Refunds are processed within 5–7 business days after inspection.

  • Return shipping costs are the customer’s responsibility, unless the item was faulty or damaged upon delivery.

📧 For return requests, contact us at: pendulumera@gmail.com